PRIVACY POLICY
Comm-unity Online Co. W.L.L.
Commercial Registration No. 116228-1
Kingdom of Bahrain
1. About this policy
Comm-unity Online Co. W.L.L., trading as Comm.unity (“Comm.unity”, “we”, “us” or “our”), respects your privacy and is responsible for the personal information it collects and uses through:
This policy explains how we handle personal information when you visit our websites, submit an enquiry or communicate with us about our services.
Comm.unity is a management consultancy firm. Our websites provide information about our business, services and activities. They do not operate as online retail stores or sell products through an online checkout.
We handle personal information in accordance with applicable data protection requirements, including Bahrain’s Personal Data Protection Law, Law No. 30 of 2018, and its applicable implementing decisions.
2. Information we collect
Depending on how you interact with us, we may collect:
Contact information: Your name, email address, telephone number and other contact details you provide.
Professional information: Your company name, job title and information about your business or professional interests.
Enquiry information: Messages, attachments and other information you voluntarily submit through our forms, email or other communications.
Technical information: IP address, browser type, device information, operating system, referring pages, access times and website activity, where collected by our website systems or service providers.
Communication preferences: Your consent choices and preferences regarding communications from us.
Please provide only information relevant to your enquiry. Do not submit sensitive personal information or personal information about other people unless necessary and you are authorised to do so.
Our websites do not collect payment-card details through an online retail checkout.
3. How and why we use information
We use personal information where necessary to:
Respond to enquiries and communicate with you.
Discuss your requirements, prepare proposals and take steps towards a consultancy engagement at your request.
Manage business relationships and related correspondence.
Operate, maintain, secure and improve our websites.
Detect and prevent misuse, fraud or security incidents.
Comply with legal obligations and establish, exercise or defend legal claims.
Send business updates or marketing communications where permitted by law and, where required, with your consent.
Depending on the purpose, we rely on your consent, steps requested before entering into a contract, performance of a contract, legal obligations, or legitimate interests where permitted by law and appropriately balanced against your rights.
Simply browsing our websites does not constitute consent to marketing or other processing that requires separate consent.
Providing enquiry information is voluntary. However, we may be unable to respond or discuss your requirements if essential contact details or relevant information are not provided.
4. Cookies and similar technologies
Our websites may use cookies and similar technologies to support website functionality, remember preferences and, where enabled, understand website usage.
Where optional analytics, advertising or other non-essential technologies require consent, we will seek that consent before using them. You may manage your choices through any cookie controls available on the website and through your browser settings.
Blocking certain cookies may affect website functionality. Where applicable, additional cookie information will identify the technologies used, their providers, purposes and durations.
5. Sharing personal information
We may share relevant personal information with:
Service providers supporting website hosting, IT systems, email, communications, security and business administration.
Professional advisers, including legal advisers, accountants and auditors, where necessary.
Consultants or delivery partners where necessary for an engagement and subject to appropriate confidentiality and data protection arrangements.
Courts, regulators, law enforcement agencies or other parties where disclosure is required or otherwise permitted by law.
We limit disclosures to information reasonably necessary for the relevant purpose. Service providers processing information on our behalf must handle it under appropriate instructions, confidentiality obligations and security arrangements.
We do not sell or rent personal information.
6. International transfers
Some service providers may process or store information outside the Kingdom of Bahrain.
Where this occurs, we will comply with applicable restrictions on international transfers and use a legally permitted transfer mechanism, including any required safeguards, authorisations or exceptions.
You may contact us for information about international transfers relevant to your personal information.
7. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods depend on the nature of the information, whether an enquiry develops into an ongoing relationship, applicable recordkeeping requirements and the need to address complaints or legal claims.
When information is no longer required, we will securely delete it or anonymise it, subject to applicable legal obligations.
8. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to persons who need the information for authorised purposes.
No website, electronic communication or storage system can be guaranteed completely secure. Where a personal data breach occurs, we will assess it and make notifications required by applicable law.
9. Your rights
Subject to applicable law and relevant conditions or exceptions, you may request:
Confirmation of whether we process your personal information and access to that information.
Correction of inaccurate or incomplete information.
Blocking or deletion of information where legally applicable.
Cessation of processing where you have a valid right to object.
Cessation of processing for direct marketing.
Withdrawal of consent where processing relies on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, email info@consultcommunity.com with the subject line “Privacy Request”. We may request proportionate information to verify your identity and clarify your request. We will respond within the period required by applicable law.
You may also raise a complaint with the competent personal data protection authority in the Kingdom of Bahrain.
10. Marketing communications
Where we send marketing communications, you may opt out at any time by using the unsubscribe facility provided or emailing info@consultcommunity.com.
Opting out of marketing will not prevent us from sending necessary responses to your enquiries or communications relating to an existing engagement.
11. External websites
Our websites may contain links to third-party websites or services. Those parties operate under their own privacy policies. Please review their policies before providing personal information to them.
12. Children’s information
Our websites are intended for business and professional audiences and are not directed at children. We do not knowingly seek personal information from children.
If you believe a child has provided personal information to us, please contact us so we can assess the matter and take appropriate action.
13. Changes to this policy
We may update this policy to reflect changes in our operations, technology or legal obligations. The current version will be published on our websites with its effective date.
Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact us
For privacy enquiries, requests or complaints, contact:
Comm-unity Online Co. W.L.L.
Commercial Registration: 116228-1
Location: Kingdom of Bahrain
Email: info@consultcommunity.com
Subject: Privacy Request